When I get in rehome hedgies most come from bad situations as well. The people say their mean but also admit they haven't held them for 6+ months because "they don't have time". I always just act as nice as can be get the hedgie to my house and that is the end of it with the previous "owner". They usually ask for updates but never care if I never send them. I've never had 1 person contact me to ask how their hedgehog is doing or anything.
Just let everything she says go in one ear and out the other soon those chinny's will be with you and will get the care they deserve.