Thanks, I will email. After only three weeks of having our current chin i can open the cage and she will come out onto my hand and jump around from my lap to shoulders to arms. She is already potty trained and I have found her to be curious and very intelligent. Once I got everything set up the maintenance is only a few minutes a day and making shelves and other climbables for the cage is a great family activity. When we take her out for a few minutes every day she loves to wall surf and explore.