Cell Phone Carriers

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I'm sorry to hear that :( Luckily we haven't had to deal with anything that serious.
 
Yup, they were charging me because I cancelled my contract. Keep in mind, my phone was stolen. I had a few months left on it and they were charging for each month I had left. And whatever fee they could come up with. They would not let me replace my phone. They told me I could get a new phone with a new contract. Um and get stuck with them for two more years. No thanks!
 
I have Verizon and overall have been happy with it. The only problem I've had is that it doesn't seem to have as great of coverage in rural areas of WI.
Because I also have a second phone that I use just for me and my boyfriend to talk, which is is through T-Mobile and that phone gets way better coverage in rural areas than my Verizon one does.
However the T-Mobile phone is an old model and doesn't have anything fancy on it. No camera, etc.

Bingo. My old t-mobile phone which was a nokia, had no extras and I had no problems what so ever, that's why i decided to stay, and upgrade, then that's when all the problems started. I even went back to using my old bigger phone, but then the battery died, and i'm not buying a new battery so i'm back to using my 5th new phone, and sometimes it doesn't ring, sometimes when I'm on it, I can hear the other party good, then all of a sudden, I can hardly hear them. I'm sick of it, that's why I want to switch when my contract is up in a few months.

Every carrier has problems, I know, but what I have been through is rediculous. The phones are suppose to get better not worse.

Jean
 
i use a at&t go phone, HAHAHAH but hey, it works great and only $20 bucks a month =D
 
Parents had Cingular, whicch became ATT for 10 years, I've been for 6. Great service and signal. Never had a problem. I've had best luck with Samsung phones. Had on lasted both parents and me 12 years almost combined, another my son chewed on, dropped, threw at windshield, cracked windshield, phone not a scratch. My current one same, dropped, played with, still perfect. Get signal everywhere, even in the middle of nowhere central Florida. Bf has T-Mobile. They have a problem with a tower near his house, as soon as he gets 2 blocks from home his phone drops any call, has full bars, but says service unavailable. He called them, they said upgrade service, pay $10 a month more and maybe get better service, or wait for it to get fixed. They're working on it. But when asked, don't know when it would be fixed.

My one sister has this carrier and never has a problem either. Even when they upgrade their phones, still no problems. So for me it's between Verizon and this company.


I thank everyone for their imput, it was a great deal of information.

Jean
 
CerLyn, my phone got stolen out of my truck so between arguing with them it cost me $1,600. So yeah, their customer service sucks. But that was just my experience with them.

That's sucks. Sorry to hear that happened to you.

Jean
 
I use verizon. So far Verizon has been getting the best service out of all the phones I use. In the middle of the mountains to the back corner of the basement at my school. Another plus is that *everybody* and I mean *EVERYBODY* has Verizon... not saying that to be a follower but being the only one on Tmobile, and all my friends couldnt talk to me on the cell cuz they cant go over their texts/minutes... well thats no longer an issue.
 
I've used Verizon and Sprint. Sprint had great customer service and never charged for the little things (number change, activation, etc... at least not then) but I wasn't happy with the service and went back to Verizon. Never had any problems with them, but I hate LG phones... which is a big name for them. (Mistake getting the LG EnV2, nothing but problems) There are a ton of companies you can work for and get a discount of service. Home Depot employees get something like 20%... so did Circuit City. Jason's Deli gets a 15% discount for employees.

If you activate a new phone, it automatically picks up any new cell towers, but phones that are in use normally won't pick up anything new. Dial *228 and choose option 2, this will update software/new signals. (This is for VZW)
 
I have Verizon. My mom's been with the company since the early 90s (back when it was Cellular One), and we've never ever had any problems. Even when we took a trip up the coast a few years ago and went through some pretty rural areas, still had signal.
 
My house phone is AT&T and I have loads of issues. Horrible service, even for a landline. I can't even imagine what the cells are like...

On the other hand, my cell phone is verizon. LOVE it. In the places my friends don't get service, I always have bars and can make calls. Can't really say anything bad about them....
 
I want to thank everyone for telling me about their cell phone/carrier experience. While I do know that the area is a bit of whether or not they work, but just in hearing about how everyone's cell phones and carriers are was a great deal of info for me, so THANKS AGAIN EVERYONE!!!.

Jean
 
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