I have the same problem Jean. I have had Tmobile for like 7 years, and they have gone down the tube. I would like to know what everyone thinks here.
I have Verizon and overall have been happy with it. The only problem I've had is that it doesn't seem to have as great of coverage in rural areas of WI.
Because I also have a second phone that I use just for me and my boyfriend to talk, which is is through T-Mobile and that phone gets way better coverage in rural areas than my Verizon one does.
However the T-Mobile phone is an old model and doesn't have anything fancy on it. No camera, etc.
Parents had Cingular, whicch became ATT for 10 years, I've been for 6. Great service and signal. Never had a problem. I've had best luck with Samsung phones. Had on lasted both parents and me 12 years almost combined, another my son chewed on, dropped, threw at windshield, cracked windshield, phone not a scratch. My current one same, dropped, played with, still perfect. Get signal everywhere, even in the middle of nowhere central Florida. Bf has T-Mobile. They have a problem with a tower near his house, as soon as he gets 2 blocks from home his phone drops any call, has full bars, but says service unavailable. He called them, they said upgrade service, pay $10 a month more and maybe get better service, or wait for it to get fixed. They're working on it. But when asked, don't know when it would be fixed.
CerLyn, my phone got stolen out of my truck so between arguing with them it cost me $1,600. So yeah, their customer service sucks. But that was just my experience with them.
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