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She came with half a bag of what she has been on. Mold was my first thought. I checked and didn't see or smell any mold. She had 2 bowls of water that get refilled every morning and I am keeping her hay bowl full just so I know she is eating something. I'm not sure what kind of activity...

Hello, my name is Keira and I just got my first chinchilla last weekend. Her name is Anari. A friend had her for 2 1/2 years and decided she didn't have time for her. Its a big change for her. She left a quiet home for one with kids. So she is still shy and hides in her home mostly. She is...

Hello, a friend gave me her chinchilla over a week ago. I've been trying not to worry, but she hasn't touched her pellets, and is only eating hay. She has been on the same pellets for the 2 years my friend had her with no problems. Should I give her more time before I completely freak out, or...