My chinchilla is losing his hair on his tail. i know that they shed, but his tail looks like he's been pulling out his hair or something. Im just wondering if he really is pulling out his hair, or if he's just shedding his summer coat or something. I'm worried that maby he's sick and it's the cause of his tail losing hair. Also, i've noticed he has a slight eye infection too. He's had it for a while, and idk what to do. I clean his cage once a week, i give him very fresh food, and he has clean water. the fur around his eye looks like he has some wetness coming out and when it dries it... well he has dried up fur that looks like it was wet around his eye. What should do? How do i fix the hairloss on his tail, and how do I fix his eye problem? The Vets here don't know anything about chinchillas. So please reply soon.