Yeah I think I guessed....not the best strategy! Thanks guys. Has anyone done a refund with them ? I am wondering if its simple or complicated....aka how much longer must i wait and be anxious to have them !
I don't know about refunds, you could always call and ask but I would expect that you'd have to pay for shipping it back plus the shipping for the correct pans and that's a lot of $$
Knowing a bit about metal work...and how close in size it is to the actual size I would think alterations would be difficult if not impossible. I actually had the same thing happen with custom pans I ordered from Klubertanz...and sadly there is no refunds for custom pans LOL! It actually was just one of 12 that wouldn't fit properly so not entirely my fault. Anyhow
I had a kit safe cage I ordered and the pan was way off. Since it wasn't my fault I was sent a new pan asap. So the pan that doesn't fit is on top of the cage and I ise it to keep stuff up there. Fleece, hay, etc.