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I knew Petsmart was a not a good place to get a pet, but I fell in love with Jack (chinchilla) when I saw him and bought him anyway. Well we went to the vet today and he has ringworm--from the pet store. They are awful. So we got that all taken care of. Then I found out he has a heart murmur...

Hello. I have had my chinchilla for about a month now and he has been doing great. He is the only animal we have ever had and we do not have any other animals in our home. I also clean his cage once a week (he poops A TON) and he takes baths every 3 days. I noticed while he was laying on his...

:laughitup: Quick Question: I put hay in the hay ball thing and he just has it everywhere 2 seconds later--then he poops on it or pees on it. He has chosen where his food bowl is to do his business. Any suggestions?

Thank you for all of the helpful responses!

So I have been told that 65-74 degrees is where the temp should be if you have a chin...but I just read on here that it should not go above 70 degrees. Room temp is about 69-70 for my chin. Is this okay? I feel like some of this information gets kinda ridiculous. And some of it confuses and...

Yah they did. I have a friend who has had a chinchilla for 4 years and she told me that I need to get pellets and not the stuff packed with treats. I am not a fan of Petsmart or Petland because of past experiences. Bought a bunny at Petland when I was a kid and it died the next day (needless to...

I hesitantly bought him from Pets-mart & I do not think he got any play time there, so that makes sense. He is climbing all over me but he is not allowing me to pet him yet. I am just excited he even comes close to me! I already LOVE HIM!

Thank you. I was freaking out pretty bad because I don't want to do anything wrong. He is just fine. He is now flying from one part of his cage to another. He is so funny. Every-time I come near the cage he sticks his nose out the cage. He is awesome!

I have had Jack for two days, and after about 20 minutes of play-time, I grabbed a blanket, picked him up, and held him close to me and spoke to him gently for 3 minutes. When I put him back in his cage, he immediately laid down in his hammock and after a few minutes, went to sleep. I am scared...