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This is the cage I have, but mine doesn't have the metal bit in the middle. I really don't think he could have got his head through the mesh on it.

Ill try and take some pics tomorrow. Not easy though as he's such a wriggler and its in a hard place to see. Not got a j feeder, its a round bowl which clips onto the cage side. No sharp edges. The more I've looked at it today I'm convinced he got his head stuck somewhere. The cut is in a...

Vet seems very good and I'm happy with her. So were lucky we've got a good one. Thanks.

I have got a cat but the gap under the bathroom door is microscopic. The door to the chinchilla room is shut when were out but the cats could go in during the day. They've never shown any interest in the chinchillas and I'm not sure they could get a paw through the mesh. I suppose if the...

Thanks for the replies. Getting his head stuck somewhere makes sense for where the injury is. There isn't anywhere in the cage where this could have happened. I've been back to the bathroom and looked, behind the sink there's two parallel pipes with a small gap. I'm wondering if he managed...

I noticed on Wednesday evening that one of my two chins had scabby lumps at the side of his neck and going down to under his chin. Googled and thought maybe it was fungus so got some athletes foot cream and powder. Last night as I was putting the cream on I thought that the main scabby area...

Oh no, I forgot to ask the previous owner what she fed them on! I meant to and forgot. Will email and ask. One chin is smaller so I'll do a poo inspection. The water is going down in the bottle, but its also dripping. How much should they drink a day?

Thanks. There is lots of poo, not sure if it's from both of them or just the braver one. It is early days yet, so sure the shy one will be braver soon.

We got two boys yesterday - they're 6yo brothers. The person who'd had them previously hasn't had much time for them lately. She said they've not been out the cage in a year! Now I knew they would need time to settle in and we need to gradually get them used to us by talking to them, letting...