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Thank you all for your advice. Yesterday she came a little closer to the front of the cage while my daughter and I were putting laundry away. We spoke to her and her ears were straight up as if listening. I cleaned her cage this morning and she barked a little. It's an extra large wheel. I...

So we got our 12 week old chinchilla named Winter on Thursday night. We did what we were instructed. Placed her in her cage and let her acclimate. My daughter would lay down next to the cage and speak quietly to her, but she got spooked by something and ran and hid behind her wheel and started...