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Old 10-10-2017, 01:32 PM United Kingdom
Jandy2909 Jandy2909 is offline
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Join Date: Oct 2017
Posts: 1
Default Death after a week sold **advice needed***

Hi all,

Looking for some advice following a recent Chinchilla that Iíve sold. Iíve been breeding for 20+ years and Thursday 28th i sold a pair of males to a young family with young children. A beige and a grey. The beige was going to be for the little girl (approx 5) and the grey was going to be for the little boy (approx 9)

Saturday afternoon I had a message to say the beige Male was very quiet and wouldnt really move. I told them they were nocturnal etc and to see what heís like later on the evening.

Long story short - they brought the beige Male for me to have a look at on Sunday and he was so weak he could hardly stand. He then started to spurt blood out of his mouth and eventually died in my hands after a couple of minutes.

In the 20 years Iíve been breeding Iíve never experienced a chin death like that and it was traumatic.

The grey Male was and is not showing any signs of illness and the beige males siblings are all fine. My personal opinion is that the beige Male has been grabbed too tightly by the little girl and has punctured an organ.

My issue now is that the family have asked to buy another off me which Iíve said Iím not happy to do as thereís obviously an issue in their care. To which theyíve now asked for a refund of the price paid for the beige chinchilla (£90). Iíve offered as a gesture really to give them £45 or alternatively they can pay for an autopsy to determine the cause of death.

This is my first time selling a chinchilla to a family with young children and it will definitely be the last. Iím just looking for any sort of advice re the request for a full refund etc.

Any help is much appreciated.

Many thanks
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Old 10-10-2017, 07:07 PM Canada
Amethyst's Avatar
Amethyst Amethyst is offline
Join Date: May 2012
Location: Alberta
Posts: 1,650
Chinchillas: 2

My thoughts are the little girl probably grabbed the chin or dropped it. It's unfortunately very easy to puncture a lung if not handled properly, do to the way the rib cage is constructed. Most breeders have a pretty strict not for kids under 13 rule and that is one of the reasons.

I would not sell them another, and would require proof that is was something genetic or preexisting condition that caused the death in order for a refund. If they can't prove they didn't kill the chin (by getting a necropsy done to prove no internal injury), then no refund.
Slave to:
2 Chinchillas: Bazil and Wicket
10 Cats: Mystic, Coon, Rascal, Lucky, Mittens, Shadow, CJ, Tiger, Tux, and Nessie
3 Dogs: Bear, Loki, and Blaze
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Old 10-11-2017, 07:14 AM United States
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tunes tunes is offline
Join Date: Jan 2009
Location: South Dakota
Posts: 9,781
Chinchillas: 300'

I agree with Amethyst. My guess is the child inadvertently hurt/killed him by being too rough. It's for this exact reason that I don't sell chins to kids - ever.

My policy is no necropsy, no refund. That's it. I don't replace, I don't refund without a necropsy.

I'm sorry you had to go through this.
Never argue with idiots. They will drag you down to their level, then beat you with experience.

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Old 10-19-2017, 05:33 PM United States
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Snowflake311 Snowflake311 is offline
Join Date: Aug 2017
Location: Tahoe, CA
Posts: 76
Chinchillas: 8

Wow that is sad. No Chins are not good pets for kids. End of story.

I would not give them anything back. DO NOT sell to them and you might want to tell other breeders about it. Sounds like they just let the 5 year old play with the chin alone. That is just bad. I don't even let my 9 year old daughter pick the chins up unless I am around.

Yeah if they get the autopsy done maybe a re-found. If they do not do that say "Sorry you need watch your kids around the animals better." I know this is a living thing but the example would be If your kid broke a new Ipad would you ask for Apple to give you the money back.

So sorry you have to go threw with this it has to be hard in many ways.
I have 2 dogs, 3 birds, 2 geckos, 2 BIG fish tanks, and 7 Chinchillas. I love animals went to school to be a Vet Tech.
I have fostered and placed 26 chinchillas and 14 more to go. My Aunt was a chinchilla breeder. These poor Chins were neglected after she passed a year ago. I inherited her neglected herd.

Last edited by Snowflake311; 10-19-2017 at 05:35 PM.
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